Strategic Partnership with Navan in implementation Fortune 500 company in Philippines
Background:
In 2022 Navan signed the global agreement with Fortune 500 company Unilever to modernize and optimize the corporation’s global travel program. The challenge was to integrate a solution adaptable to the Philippine market, managed by a local TMC, and robust enough to comply with stringent corporate and security policies.
Challenges:
- Aligning Navan’s solutions to the Philippine market was not possible
- Selection of a competent local TMC to oversee the process
- Finding and choosing of a comprehensive corporate booking system
Client
Unilever – Philippines branch
Service Provider
Navan with Local TMC Collaboration
Location
Philippines
Implementation Period
2023
Implementation
The three-month implementation phase involved:
Step01
Regular consultations and product customization to local needs
Step02
Integration of Unilever’s comprehensive travel policies, including Amber Alert adherence
Step03
Establishment of Single Sign-On (SSO) with Unilever’s Microsoft Azure AD
Step04
Successful data synchronization between Navan and Thomalex platforms
Step05
Expedited training for thousands of Unilever’s Philippine employees and travel arrangers
Step06
Using Amadeus for international flights and Sabre for domestic
Step07
Low cost carrier Cebu Pacific content (started with Travel Fusion, but finishing direct integration)
Results
The collaboration achieved seamless integration, synchronizing employee travel data and movements in real-time, thereby enhancing the user experience on the Thomalex platform. The project’s success has fortified Navan's confidence in Thomalex, expanding their partnership globally.
Conclusion
This case study illustrates that Thomalex’s solutions are scalable to accommodate any corporate size or complexity, including Fortune 500 companies. The strategic alliance between Navan and local TMCs, such as Fiesta Tours, demonstrates the potential for successful global program implementation when tailored to meet specific regional requirements.
