Doubling Corporate Clientele with Customized Travel Management Solutions

Background: Thompsons Travel, a leading travel management company with a 40-year legacy in South Africa, aimed to enhance its corporate client management capacity. They required a sophisticated system that could accommodate specific corporate rates, adhere to complex policies, and enable efficient client onboarding without the need to expand their operational team. Challenges: Adapting to a variety of corporate travel policies with a single solution Managing complex booking flows and private rates efficiently Growing the corporate client base without proportional increases in management resources Solution: Thomalex engaged closely with Thompsons Travel, leveraging their deep industry knowledge to develop a solution that would address the needs of both enterprise-level and smaller businesses. This solution included the development seve ral policies enhancements as well as the integration of a loca content likel hotel provider, NightsBridge, to enhance accommodation options.